Our team

Because our customer focused approach is at the heart of what we do, we’re proud of our people and their qualities, both professional and personal. Here’s a brief introduction to the key members of the Key Mortgage Advice team.

Sharon Duckworth

COMPANY DIRECTOR AND SENIOR MORTGAGE CONSULTANT

Sharon founded Key Mortgage Advice in 2001 and her vast experience, personable approach and advanced CeMAP qualifications place her in a perfect position to provide excellent, independent advice to homeowners, investors and first time buyers. She’s also responsible for the company’s expansion and the ongoing development of the firm to ensure we maintain our position as a leading provider of mortgage advice in the North West.

Sharon is married with one son and enjoys holidaying and travelling with her family. Being the proud owner of a Dales pony, she also spends lots of her free time polishing her equestrian skills and practicing for dressage events.

 

Melanie Keenan

HEAD OF MORTGAGE PROCESSING

Melanie’s been with us since 2011, having worked for several national estate agents, including Reeds Rains, for over 12 years. She’s directly responsible for processing our clients’ mortgage applications through to completion and prides herself on her professional and efficient approach.

Melanie has two young children and is a big fan of attending music concerts. She’s also fluent in Swedish after living in Linkoping for four years.

 

Carole Singleton

OFFICE MANAGER

With more than 30 years’ experience working in the banking industry, Carole supports both staff and clients at Key Mortgage Advice and provides a friendly and professional reception for our office visitors and telephone callers.

Carole is married with two children and two grandchildren, with who she enjoys spending most of her time. She also likes the theatre and travelling, while still finding time to do voluntary work for a local charity on a regular basis.

 

“I have recommended KMA to all my friends and if you’re buying a house or remortgaging I would look no further – the team are friendly, helpful people who have your best interests at heart every step of the way.”

Dawn Kenyon, A MORTGAGE & REMORTGAGE CUSTOMER

“Sharon and her team have been a great help while trying to buy my first property. They talked me through the process step by step and sent me weekly updates on the progress of my purchase. I am confident that I have a great deal on my mortgage.”

Gina Rowland, A MORTGAGE CUSTOMER

“I cannot thank the team at Key Mortgage Advice enough. They provided an excellent service and were able to arrange our mortgage within a very tight, three week deadline. I would highly recommend them.”

Matthew Agrimi, A MORTGAGE CUSTOMER

“After a chat about my goals, Sharon put forward my case to a number of lenders and within a couple of days a local business manager from Barclays offered to support my application. I cannot fault the team at KMA, I have used and recommended them for nearly 10 years now and they are always my first choice.”

Jamie Goodlass, A COMMERCIAL MORTGAGE CUSTOMER

“Our clients ask us for advice on mortgages for both domestic and commercial premises and we have no hesitation in recommending them to Key Mortgage Advice. The team has a breadth of knowledge which they skilfully impart to our client base, who are always happy with the advice they receive.”

Champion Accountants, A COMMERCIAL PARTNER

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